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Browse guides, tutorials and troubleshooting articles for all our services.

Understanding Your Billing Cycle

Overview

Each lbreeze service has a billing cycle that determines how often you are invoiced and when payments are due. This article explains billing periods, due dates, and renewal behaviour.

Billing periods

Depending on the service, you may be billed on a monthly, quarterly, yearly, or custom schedule. The billing period is shown on the order form and on each invoice.

Invoice generation and due dates

  • Invoices are typically generated before the service renewal date.
  • The Due Date on the invoice indicates when payment must be received.
  • Unpaid invoices after the due date may lead to service suspension according to our policies.

Renewals

As long as invoices are paid on time, your services will renew automatically for the next billing period. You can review upcoming renewals and related invoices in the Client Area under Services and Billing.

Notifications and reminders

Reminder emails are usually sent before and after the due date if an invoice remains unpaid. Make sure your contact details and email address are up to date so you do not miss important billing notifications.

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