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Find your way round your client area

Where to find your services, invoices, domains, support tickets and account settings in your lbreeze client area.

Your client area at app.lbreeze.com is where you pay for things, look after your account and talk to support. Your websites, files, databases and mail are run from your control panel, which you can open from the client area.

The menu

The menu on the left is split into short groups. On a phone, open it with the menu button at the top of the screen.

  • Dashboard: a summary of your services, what you owe, any overdue invoices, and a shortcut to open a support ticket. Each figure is a link to the list behind it.
  • Billing: invoices, subscriptions, account credit, saved payment methods, refunds, quotes, statements and your tax details.
  • Shop, Cart and Packages: order something new. Packages are plans put together for your account specifically.

Under Your products you see only what you have:

  • Services: your hosting services.
  • Servers, Dedicated servers and Colocation: if you have them.
  • Domains: search for a domain, and manage the ones you hold.
  • SSL certificates and My software.

Under Help:

  • Support: your tickets, and the New ticket button.
  • Feedback: ideas for new features, which other customers can vote on.
  • Reviews and Announcements.

Under Account:

  • Profile: your details and your security settings.
  • Data & privacy: download your data or delete your account.

Good to know: if someone has invited you to their account, you see only the parts they gave you access to.

Open one of your hosting services

  1. Select Services in the menu.
  2. Select the hosting service you want.
  3. Use the tabs along the top: Overview, Apps, Emails, Databases, Backups, Security and Upgrade plan.
  4. To work on the site itself, select Open control panel. The button shows once the service is active and set up.

Your invoices

Select Billing, then the Invoices tab. The All, Unpaid, Overdue and Paid buttons filter the list. Open an invoice to see each item, the tax on it, and a Download PDF button.

Your profile and settings

Select Profile in the menu, or your picture in the top right corner and then Profile. The tabs along the top take you to:

  • Profile: the name, company and address that go on your invoices.
  • WHOIS profiles and Sub-contacts.
  • Users: people you have invited to your account.
  • SSH keys and API keys.
  • Notifications: which messages reach you by email and which only in the client area.
  • Security: two-factor sign-in, where you are signed in, and your sign-in history.

The top bar

  • The bell shows your notifications. Select Mark all read to clear them.
  • If you can use more than one account, the account name in the top bar lets you switch between them.
  • Your picture opens a menu with Profile and Sign out.
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